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+880 1745-676547

Refund Policy

At Deshi Trust, we value your satisfaction and support for sustainable products. Here is our return and refund policy:

Return Eligibility

• Returns are accepted within 7 days of delivery.

• Products must be unused, undamaged, and in original packaging.

• Custom or personalized products are not eligible for return unless defective.

Return Process

• Email us at returns@deshitrust.com with your order number and reason for return.

• We will provide return instructions and shipping details.

• Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Refunds

• Once we receive and inspect the returned item, we will notify you of the refund status.

• Approved refunds will be processed within 7–10 business days via the original payment method.

Exchanges

• We offer exchanges for defective or damaged items. Please contact us within 3 days of receiving the product.

Non-Returnable Items

• Perishable goods (e.g., food items).

• Intimate or hygiene products.

• Sale or clearance items.

Contact Us

If you have any questions, email us at contact@deshitrust.com

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We are based on Dhaka

115 Ahmedbag, Dell Hashem Tower,
Boudho Mondhir,
Dhaka.

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